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vidhya (Vidhya Arumugam)
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User Since
Sep 11 2023, 06:18 (30 w, 5 d)
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Sep 11 2023

vidhya added a comment to Q76: How can I display a checklist to users depending on the current status and type of the ticket? (Answer 101).

Thanks for the Answer @valerio.bozzolan.
I have created those checklists as custom fields. The problem I have is all these lists are shown in all types of tickets and statuses.
But later with this checklist, I want to control the the status transition.
Eg: Only when "Checklist 1" and "Checklist 2" are selected, User should be able to change the status from In progress - Ready for testing.

Sep 11 2023, 09:33
vidhya asked Q76: How can I display a checklist to users depending on the current status and type of the ticket?.
Sep 11 2023, 06:37